Lead with Purpose. Drive Excellence. Elevate Impact.

Are you a proven leader in human services who thrives on operational excellence, staff development, and ensuring high-quality participant care? Do you bring supervisory experience, strong regulatory knowledge, and the ability to guide teams toward measurable outcomes?

Kent-Sussex Industries (KSI) is seeking a dynamic and motivated Assistant Program Director to help lead and strengthen our programs. This is a key leadership role for a professional ready to influence program performance, mentor staff, and uphold the highest standards of care and compliance.

Position Overview

Full-Time | Monday – Friday | 8:00 a.m. – 4:00 p.m.
Starting Salary: $54,000 annually

KSI offers:

• Health & Dental Insurance
• 401(k)
• Company-Paid Accidental Life & Disability Insurance
• Vacation & Holiday Pay
• Company discounts

Reporting directly to the Program Director, the Assistant Program Director partners closely with the Operations Management Team to ensure smooth, compliant, and high-performing program operations.

The Leader We’re Looking For

This role is designed for a strong operational leader who understands:

• Staff supervision and performance management
• Health and safety oversight
• Compliance with home and community-based service regulations
• Case management documentation review and approval
• Program census management and staffing ratios
• Quality assurance and regulatory standards

You will serve as a driving force behind operational consistency, staff accountability, and participant well-being.

 Core Leadership Responsibilities

• Oversee daily operations of assigned programs
• Manage and monitor health and safety compliance
• Review and approve participant care plans and electronic documentation
• Ensure health records are accurate, complete, and current
• Supervise, train, retrain, and mentor staff
• Maintain staffing ratios and daily census requirements
• Support policy implementation and compliance initiatives
• Monitor community engagement activities and staff assignments
• Attend annual care plan meetings as needed
• Respond to emergencies and ensure participant well-being
• Maintain HIPAA confidentiality standards

This role requires a leader who can balance administrative oversight with hands-on program engagement.

 Qualifications & Experience

We are seeking candidates who bring:

• Bachelor’s Degree in Social Sciences, Healthcare Management, or related field (preferred)
• Minimum of three (3) years supervisory experience (preferred)
• Demonstrated leadership in a human services or healthcare setting
• Strong regulatory and compliance awareness
• Experience supervising multidisciplinary teams
• Proven ability to manage multiple priorities while maintaining quality standards

Technical & Administrative Proficiency:

• Microsoft Outlook, Word, Excel, PowerPoint, SharePoint
• Working knowledge of office equipment and electronic documentation systems

Additional Requirements:

• Ability to pass Criminal Background, Adult & Child Abuse Registry, and Sex Offender checks
• Valid Delaware Driver’s License (no more than two moving violations)
• Ability to provide physical assistance and support participants in emergencies

 Why This Leadership Role Matters

As Assistant Program Director, you will:

• Shape program quality and service delivery
• Influence staff growth and professional development
• Strengthen compliance and operational systems
• Ensure participant safety and well-being
• Support a culture of accountability and excellence

This is more than a supervisory role — it’s an opportunity to help guide the future direction of KSI programs and make a lasting difference in the lives of those we serve.

KSI, Inc. provides equal employment opportunities to all employees and applicants for employment.
F/M/Veterans/Disabled/Sexual Orientation/Gender Identity