Job Title: Behavioral Services Director

Department: Operations

Reports To: Executive Director

Employment Type: Full Time, 37.5+ hours

FLSA Status: Salary, Exempt

Salary Range: $85,000.00 - $100,000.00

The Behavioral Services Director is a key member of the Staff Leadership Team and is responsible for overseeing the development, implementation, and monitoring of ABA service programs at Autism Delaware. This role ensures that services align with the organization’s mission, meet all regulatory and funding requirements, and are delivered with a commitment to innovation, quality, and person-centered values. The Director provides strategic leadership, supervision, budget oversight, and fosters relationships with internal and external stakeholders to support the growth and excellence of services statewide.

EMPLOYEE PHILOSOPHY STATEMENT

 At Autism Delaware, we believe in supporting those who support our mission — and that begins with the way we show up for one another every day. We ask every employee to be the person you want to work with: respectful, kind, collaborative, and professional.

MISSION

 Autism Delaware's mission is to help people and families affected by autism.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Understand The Agency’s Mission & Treatment Philosophy

• Treat participants, families, and coworkers with dignity and respect
• Demonstrate cultural sensitivity in all interactions
• Represent Autism Delaware in a professional and informed manner with external stakeholders
• Provide support to other services as needed, participate in agency functions, initiatives and fundraising events

Program Development and Oversight

• Lead the development, implementation, and evaluation of all behavioral and related services
• Align service delivery with the organization’s philosophy and strategic plan, emphasizing innovation and best practices
• Maintain regulatory and accreditation compliance across all programs
• Support quality documentation, timely reporting, and software utilization across service areas
• Contribute to strategic and long-range planning in collaboration with agency leadership
• Ensure services are responsive, and centered on dignity and respect for all individuals served

Staff Leadership and Supervision

• Provide supervision, mentoring, and leadership to program managers and clinical staff
• Support staff training and development with a focus on innovation, accountability, and performance improvement
• Monitor performance metrics, ensure compliance, and address performance concerns fairly and promptly
• Facilitate a culture of collaboration, continuous learning, and shared decision-making
• Ensure all staff contribute to cross-functional teams and uphold agency values in their roles
• Foster creative thinking and solution-based approaches to challenges in service delivery

Financial Oversight and Budget Management

• Develop, implement, and monitor annual program budgets in collaboration with the finance team
• Track revenues and expenses, respond to variances, and propose adjustments as needed
• Identify opportunities for cost savings, program sustainability, and new funding streams
• Ensure responsible stewardship of resources and adherence to fiscal policies

External Engagement and Partnerships

• Maintain strong relationships with families, self-advocates, donors, and state agency partners
• Participate in external committees, advocacy efforts, and community engagement activities
• Collaborate with other agencies and stakeholders to improve systems of care
• Support fundraising, development, and donor engagement strategies in partnership with the Development team

Quality Improvement and Best Practices

• Stay current with trends, research, and best practices in autism services and behavioral health
• Identify training and development opportunities to maintain professional expertise
• Implement and monitor program improvement plans, ensuring compliance with health and safety standards
• Lead or contribute to annual agency retreats and strategic planning sessions
• Oversee risk management, safety protocols, and policy compliance in areas of responsibility

NON-ESSENTIAL FUNCTIONS

• Maintain a safe and hazard-free work environment
• Respond to and manage incidents involving deviation from safety or operational procedures
• Oversee development and revision of safety-related policies in accordance with regulations
• Ensure confidentiality of all business and client information, including compliance with state and federal laws and regulations, including HIPAA
• Support emergency response planning and readiness across programs

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

• Full-time exempt position, minimum 37.5 hours per week
• Must be available for occasional evening and weekend responsibilities and emergency response
• Travel required between agency sites and to local, regional, and national meetings and conferences
• Benefits as outlined in the Autism Delaware Employee Handbook
• Ability to work in office, remote, and community-based settings
• Must be able to participate in meetings, training, and events that require prolonged sitting, standing, and occasional lifting of materials

QUALIFICATIONS

Minimum Requirements

1. Master’s degree in a field related to Autism Delaware’s core services (e.g., Behavioral Analysis preferred, social work, human services, nonprofit management)
2. Minimum six (6) years of senior-level leadership experience in human services or nonprofit organizations
3. Eligibility for a clinical or other relevant professional license
4. Excellent verbal and written communication skills
5. High level of organizational ability and time management skills
6. Strong computer proficiency, especially in MS Office and Excel
7. Demonstrated commitment to working with individuals from diverse backgrounds and lived experiences
8. Valid Driver’s license, auto insurance and favorable driving record; reliable transportation
9. Successfully pass background checks and a drug screening 

Requirements for Continued Employment

1. Adherence to Autism Delaware policies and procedures
2. Successful, safe, and effective performance of job duties
3. Regular and punctual attendance
4. Ability to work cooperatively with clients, coworkers, funders, and community partners
5. Willingness to adapt to evolving service needs and organizational priorities

How to Apply: Interested candidates should submit their resume, a cover letter, and any other relevant documents to jobs@autismdelaware.org.