Position Title:                  Director of Programs

Reports to:                      Chief Executive Officer

Classification:                 Salary, Exempt, Full-Time

Position Summary: The Director of Programs at NAMI Delaware is responsible for strategically overseeing, developing, and expanding a comprehensive range of mental health programs and services across all counties and demographics within Delaware. The Director ensures compliance with national standards, fosters inclusive and stigma-reducing environments, and collaborates across departments to advance NAMI Delaware's mission effectively.

Agency Expectations of Employee:

• Adhere to agency policies and procedures.
• Act as a professional role model both internally and externally.
• Demonstrate superior leadership and function as part of the senior leadership team.
• Align all communication, engagement, and performance with the organization’s mission, values, and culture.
• Perform duties as required by workload.

Essential Duties and Responsibilities:

• Strategically expand NAMI Delaware’s programmatic reach to all Delaware counties, including diverse demographics and ensuring full compliance with NAMI National's required signature programs, while increasing non-signature events.
• Oversee appropriate supervision, training, and quality control of staff, interns, and volunteers.
• Ensure all required documentation is accurately completed and submitted timely to NAMI National via the provided portals.
• Manage and maintain organized, accessible records for continuity, collaboration, and operational efficiency.
• Work collaboratively with other directors to ensure cross-functional integration, sharing information and tasks.
• Identify and implement strategies to enhance advocacy, education, and outreach.
• Proactively expand NAMI Delaware’s presence and programs in underserved areas, targeting diverse demographics throughout all counties.
• Increase organizational capacity to deliver signature and non-signature events required or encouraged by NAMI National.
• Provide leadership, supervision, and continuous improvement for the NAMI Delaware Help Line and other critical services.
• Actively assist with grant identification, application, and management in partnership with senior leadership and development teams.
• Ensure collaboration and integration among departmental Directors to facilitate unified operations and shared objectives.
• Lead the evaluation and continuous improvement of program effectiveness, ensuring accurate demographic data collection and analysis as required by grants and contracts.

Experience, Education, and Licensure:

• Bachelor’s degree required; Master’s degree preferred in Social Work, Psychology, Public Health, Mental Health Counseling, or related field.
• Minimum of 5 years’ experience in mental health programming or advocacy, with proven leadership capabilities.
• Certifications in CIT, Youth Mental Health First Aid (YMHFA), or Mental Health First Aid (MHFA), and QPR preferred or willingness to obtain.
• Demonstrated experience building community partnerships, managing grants, and working with diverse populations.
  

Additional Requirements:

• Valid driver's license and reliable transportation required for travel to program sites, meetings, and events.
• Join us in enhancing mental health support and advocacy across Delaware.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

This is a hybrid office position. Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

To Apply: Interested candidates should submit a resume to mwenzel@namide.org.